Position Purpose:

The Manager- Government Contracts is responsible for leading a team as they are loading and unloading food provisions on to military ships. 

Primary Responsibilities

Responsible for providing quality customer service and the overall success of the contract

• Responsible for meeting AbilityOne requirements
• Responsible for operating equipment in a safe and efficient manner.  Responsible for using products and materials in a safe and efficient manner.
• Responsible for maintaining a Materials Safety Data Sheet binder with current information.  This information must be maintained in a central location and reviewed with employees.
• Responsible for ensuring all OSHA standards are met or exceeded 
• Responsible for providing a safe work environment, conducting monthly safety meetings and producing appropriate safety communication both in writing and orally
• Responsible for maintaining an equipment maintenance log for each piece of equipment in the span of control
• Responsible for obtaining all appropriate supplies and equipment necessary to perform all duties
• Responsible for ensuring the functions are manned according to the posted schedule.  This responsibility includes finding a replacement for employees that calls in sick (when necessary).
• Responsible for acting as the first point of contact for handling employee complaints, assisting employees with their assigned duties and monitoring breaks.  The Manager-Government Contracts must be able to assist employees with routine problems and must report a consistent pattern of performance issues to the Assistant Director of Government Contracts.
• Responsible for ensuring employees perform their duties according to contract specifications. 
• Responsible for training employees on the safe, effective and efficient use of materials and equipment.  Training shall only be delegated to the leads in the Manager-Government Contracts’ absence or when more than one employee is hired at the same time.
• Responsible for documenting employee performance according to procedure.  Documentation includes case notes and annual performance evaluations.
• Responsible for completing and/or maintaining routine paperwork for each employee, such as payroll and vacation accrual.
• Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing job duties.
• Responsible for adhering to all policies and procedures as set forth by VersAbility Resources and the U.S. Government
• Other duties and tasks as assigned

Qualifications/Skills & Knowledge Requirements

Education: High School Diploma or equivalent required, advanced degree preferred                        Experience:Three to five years supervisory experience required, 

Experience working with people with disabilities highly preferred

Skills Knowledge & Abilities:             

• Must have the knowledge of the procedures involves in maintaining the operation as per government requirements delineated in the contract
• Must be able to work with minimal error under the stress of time constraints to complete specific tasks
• Must be able to communicate effectively, both orally and in writing
• Must be able to read, write and speak English
• May require the ability to obtain secret clearance

Environmental

• Work will be performed in a facility that will contain multiple people performing various tasks.  
• Work will be performed in a Government facility.  As a result, the employee must be able to pass the background security check performed by the Government.
• Employee will be working in a facility that provides a service to military personnel and employs civil servant personnel.

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.
• Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
• Initiative: Does more than is required or expected in the job.  Goes beyond expectations in the assignment, task, or job description without being asked.
• Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
• Professionalism:  Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior.
• Quality:  Produces results or provides service that meets or exceeds company standards.
• Reliability:  Demonstrates a high level of dependability in all aspects of the job.

VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet

JOB CODE: Manager Hawaii Ship