Lead Food Service Worker Yorktown Galley Yorktown, VA
Lead a small very diverse team as they maintain cleanliness and operate a cafeteria on a government facility.
Position Purpose:
To provide services to VersAbility customers including those under a government contract in accordance with the Statement of Work incorporated into the contract. This position will have the responsibility of performing duties and, in the absence of the Contract Manager, supervising employees throughout the shift. This position will receive guidance and direction from the Manager- Government Contracts.
Primary Duties:
• Responsible for operating all equipment in a safe and efficient manner
• Responsible for maintaining quality standards as determined by the Government Quality Assurance Evaluator and/or other people who are responsible for quality assurance
• Responsible for maintaining a safe work area
• Responsible for promoting and maintaining positive lines of communication with customers while performing their job duties
• Responsible for providing quality customer service
• Responsible for cleaning the equipment as instructed by the Manager- Government Contracts
• Responsible for adhering to all policies and procedures as set forth by VersAbility Resources and the U.S. Government
• Assist Contracts Manager in the supervision of employees
• Ensures the Statement of Work is met satisfactory, per the Government standards (set forth in the Statement of Work)
• Responsible for communicating effectively, both written and orally
• Assists Manager- Government Contracts in scheduling work assignments per the Statement of Work
• May require the ability to drive a vehicle periodically
• Other duties as assigned
Qualifications/Skills Knowledge & Abilities:
Education: High School Diploma or equivalent required.
Experience: Minimum of 2 years of leadership experiencer preferred.
Security: Ability to pass a military background screen to obtain base access required.
Licenses and Certifications: Valid drivers license required.
Skills Knowledge & Abilities:
• Knowledge of the operating procedures involved in the use of appropriate equipment and its related functions, including the cleaning process for the equipment
• Ability to perform multiple tasks independently in an unsupervised location
• Ability to work standing and walking for prolonged periods of time
• Ability to lift, up to 50 lbs. independently
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
• Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.
• Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
• Initiative: Does more than is required or expected in the job. Goes beyond expectations in the assignment, task, or job description without being asked.
• Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
• Professionalism: Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior.
• Quality: Produces results or provides service that meets or exceeds company standards.
• Reliability: Demonstrates a high level of dependability in all aspects of the job.
Environmental:
Work may be performed in a variety of environments that can become hot and humid. This environment may contain multiple people performing various tasks.
Work may be performed in a variety of settings. If required, the employee must be able to pass the background security check.
VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet/Drug Free Workplace